Attorney Vincent Bonazzoli is owner and founder of Family Estate Planning Law Group, operating a successful client care program since 2001. Vinnie created a unique, profitable and sustainable program with nearly 500 families enrolled and with over 90% of his clients renewing every year. His program ensures client families are cared for when a death occurs while also providing recurring revenue and a significant increase in the value of his business.
After receiving numerous inquiries about how to create such a program, Vinnie founded the Client Care Academy (formerly the Client Maintenance Academy), training other estate planning and elder law firms on creating their own customized client care program. To date, the Academy has trained approximately 50 firms nationally.
The two day intensive program in Boston, followed by three months of coaching, allows firms to stop procrastinating, create a program, accelerate systems and profitability, and effectively implement their customized client care program.